We have collected some of the most frequently asked questions from our guests to help you save time searching. If you can’t find an answer to your question, don’t hesitate to contact our customer service.
What useful information should I have about the Water Park?
What services are available in the village?
Within the Holiday Park Spiaggia e Mare complex, you will find the following services:
When do I need to vacate my pitch?
The pitch must be vacated by 12 noon on the day of departure; after this time, the following day will be charged.
Is there an RV Service?
An RV service with loading and offloading is available on Zelkova Street; it is reserved for guests of the camping village and can be used from 8 am to 8 pm.
What are the accommodation facilities?
Accommodation and equipment
Pets
Timetables and Prices
What are the restaurant opening hours, and what services does it offer?
The pizzeria restaurant is open daily from 12 noon to 2.30 pm and from 6.30 pm to 10.30 pm.
Non-reservable full board and half board service are available on request on-site.
Both the restaurant and the pizzeria provide a takeaway service.
Children’s menus are available.
The bar is open daily from 7.30 am to 11 pm
The beach bar is open from 7.30 am to 7.30 pm. It offers snacks with sandwiches, burgers, salads, fruit, shakes and ice cream.
Do you have accommodation units and services accessible for disabled guests?
Yes, the new Smart Mobile Home is a disabled-accessible unit with an access ramp, accessible bathroom, beach walkway and beach umbrella adjacent to the walkway. One of the village toilets is also fully equipped for use by disabled guests.
What are the booking terms?
Deposit refund:
Cancellation procedure:
Can cars be driven inside the village?
In compliance with the silence curfew, cars are allowed inside the village between 7 am and 11 pm. After this time, cars should be parked in the car park at the entrance to the village.
Cars may be driven inside the village during the siesta silence curfew from 1.30 pm to 3.00 pm, but guests are requested to refrain from noisy behaviour during that time.
Are there mosquitoes in the village?
We are located near the Comacchio Valleys and the Po Delta Biosphere Reserve, so we are affected by mosquitoes to varying degrees depending on the weather conditions. We regularly carry out winter spraying against larvae to reduce the phenomenon.
Are the services and activities open throughout the entire season?
For the 2024 season, the opening dates of the main services are as follows:
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